Terms and Conditions
Welcome to Apopka AquaAid. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.
Company Information
- Company Name: Apopka AquaAid
- Location: Apopka, Florida
- Website: waterdamagerestorationapopka.com
Services Offered
Overview of Services
Apopka AquaAid provides comprehensive water damage restoration services, including:
- Water Extraction: Removal of excess water from affected areas.
- Drying and Dehumidification: Use of specialized equipment to dry and restore structures.
- Mold Remediation: Assessment and removal of mold and mildew.
- Structural Repairs: Repairing and restoring damaged areas to their original condition.
- Emergency Response: 24/7 availability for urgent water damage situations.
Service Limitations
While we strive to provide the best service possible, certain limitations may apply. These include but are not limited to:
- Extent of Damage: The extent of water damage can affect restoration timelines and outcomes.
- Accessibility: Limited access to certain areas may hinder restoration efforts.
- Environmental Conditions: Weather conditions may impact our ability to perform certain services.
Acceptance of Terms
User Agreement
By scheduling a service with Apopka AquaAid, you confirm that you have read, understood, and agree to these terms and conditions.
Modifications to Terms
Apopka AquaAid reserves the right to modify these terms and conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the modified terms.
Payment Terms
Pricing
Prices for our services are determined based on the scope of work required. A detailed estimate will be provided before any work begins.
Payment Methods
We accept various payment methods, including:
- Credit and Debit Cards
- Cash
- Insurance Claims
Late Payments
Payments not received within 30 days of the invoice date may incur late fees. The interest rate for late payments will be 1.5% per month.
Liability Disclaimer
Limitations of Liability
Apopka AquaAid will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services rendered.
Customer Responsibilities
Customers are responsible for:
- Ensuring access to the property and areas needing restoration.
- Informing us of any hazardous materials present.
- Taking necessary precautions to protect personal belongings.
Insurance Information
Insurance Claims
If you are filing an insurance claim, please provide all necessary information and documentation to expedite the process. Apopka AquaAid will assist you with the claim process as needed.
Coverage Limitations
While we can assist with claims, coverage is subject to your specific insurance policy. We recommend contacting your insurance provider for detailed information regarding your coverage.
Customer Rights
Right to Cancel
Customers have the right to cancel scheduled services within 24 hours of the appointment without penalty. Cancellations made after this period may incur a fee.
Satisfaction Guarantee
Apopka AquaAid is committed to customer satisfaction. If you are not satisfied with our services, please contact us within 7 days, and we will address your concerns.
Privacy Policy
Information Collection
Apopka AquaAid collects personal information for the purpose of providing our services. This information may include your name, contact information, and details about the water damage situation.
Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access.
Sharing of Information
We do not sell or share your personal information with third parties without your consent, except as required by law or as necessary to provide our services.
Governing Law
Jurisdiction
These terms and conditions are governed by the laws of the State of Florida. Any disputes arising from these terms will be resolved in the appropriate state or federal courts located in Apopka, Florida.
Indemnification
Customer Indemnity
You agree to indemnify and hold harmless Apopka AquaAid, its officers, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of our services or any violation of these terms.
Force Majeure
Events Beyond Our Control
Apopka AquaAid shall not be liable for any failure to perform its obligations under these terms if such failure results from events beyond our reasonable control, including natural disasters, strikes, or governmental actions.
Contact Information
Inquiries and Concerns
If you have any questions or concerns about these terms and conditions, please contact us:
Conclusion
By using Apopka AquaAid’s services, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. Thank you for choosing Apopka AquaAid for your water damage restoration needs. We look forward to serving you.